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Communication activities

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  1. Communication activities.
  2. Employee communications

 

Task 25. Role-play. The students play the roles of passengers who want to fly to some of the following destinations. Choose your destination and then ask for details of your flight: find out when it departs, when you have to check in, when boarding starts and so on.

 


Aberdeen

Birmingham

Dublin

Frankfurt

Isle of Man

London Gatwick

New York

Rotterdam

Toronto

Amsterdam

Brussels

Geneva

Jersey

Madrid

Oslo

Singapore

Zurich

Chicago

Dusseldorf

Glasgow

Larnaca

Milan

Paphos

Southampton

Belfast

Copenhagen

Edinburgh

Munich

Paris

Tenerife


 

One of the students plays the role of a person on duty at the Information desk at Manchester Airport one Friday morning in April. Help the people who enquire about the flights shown on this time-table:

 


Task 26. Complete the dialogue and reproduce it with your partner.

Agent: - Good morning, sir. Your ticket and your passport, please.

Passenger: -_____________________________

A. - That’s fine. Will you put luggage on the scales, please.

P. -_____________________________________

A. - 20 kilos. It’s OK.

P. -_____________________________________

A. - They are with you ticket, sir. And this is your boarding pass.

P. -_____________________________________

A. - You are welcome and have a good flight.

 

 

Task 27. Write down five words that come to your mind when you hear the words “Passenger control”. Compare your list with your partners. Report to the class on the five words you picked and give reasons for your choice.

 

Task 28. Role play. Group work. One student role plays an airline check-in clerk. The others form a line to check in. The line of people talk among themselves. One is late, another one has six suitcases, another one asks someone to carry a package through for him/her. The teacher assigns countries or cities of destination.

 

Task 29. Make a list of objects which would not pass a security check. Then role play a security officer and a group of passengers going through a detector. The officer asks questions about the objects, e.g.: “May I see the contents of your pockets?”, “What’s in your bag?”, “ May I see it?”, etc.

 


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